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Privacy Policy

Last updated: 2025

This Privacy Policy explains how ComputePool Solutions (“we”, “our”, “us”) collects, uses, stores, and protects personal information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and contact details submitted via forms.
  • Business Information: Company name and project-related details provided voluntarily.
  • Payment Information: When payments are made, they are processed securely by third-party payment gateways such as Razorpay. We do not store card, bank, or UPI details on our servers.
  • Technical Information: IP address, browser type, device information, and usage data for analytics and security.

2. How We Use Information

Your information is used only for legitimate business purposes, including:

  • Providing and managing our services
  • Responding to enquiries and support requests
  • Processing payments and invoices
  • Improving website performance and user experience
  • Complying with legal and regulatory requirements

3. Payment Processing

Payments on our website are processed through trusted third-party payment gateways such as Razorpay. Payment details are collected and processed directly by the payment gateway in accordance with their privacy policies and applicable laws.

ComputePool Solutions does not store or process sensitive financial information such as credit/debit card numbers, CVV, or UPI credentials.

4. Cookies and Tracking

We use cookies and similar technologies to improve website functionality, analyze traffic, and enhance user experience.

You can manage cookie preferences through your browser settings. Disabling cookies may affect certain features of the website.

5. Data Sharing and Disclosure

We do not sell or rent personal information. Data may be shared only in the following cases:

  • With service providers such as hosting, analytics, or payment gateways
  • When required by law, regulation, or legal process
  • To protect our legal rights, users, or the public

6. Data Security

We implement reasonable administrative, technical, and organizational measures to protect personal data against unauthorized access, alteration, or disclosure.

While we strive to protect your data, no method of transmission over the internet is completely secure.

7. Data Retention

Personal data is retained only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

8. User Rights

You may request access, correction, or deletion of your personal information by contacting us at the email address provided below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

10. Policy Updates

This Privacy Policy may be updated from time to time. Updates will be posted on this page with a revised date.

11. Contact & Grievance Redressal

If you have any questions, concerns, or grievances regarding this Privacy Policy or the handling of your personal data, please contact:

Email: contact@computepoolsolutions.com

Company: ComputePool Solutions
Location: Hyderabad, Telangana, India

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